Privacy Policy

Cricflyagency.com Limited (“Cricfly”, “we”, “us”, “our”) is a registered agency with the England and Wales Cricket Board (“ECB”), (amend after 20th May). Cricfly is a company registered in England and Wales under company number 15824107.

At Cricfly, we are committed to protecting your privacy and security online. Our Privacy Policy explains how we collect, store, and process your data, ensuring transparency and security in all our operations.

1. Where to Find Us

Registered Office: 39 Pretoria Road, E4 7HA, London, United Kingdom.

Website: https://www.cricflyagency.com/

Data Protection Officer:Mustafa Kamal

If you have any privacy-related queries, email us at cricflyagency@gmail.com.

2. What Personal Data is Collected?

To provide and improve our services, we collect and process the following data:

  • Information you submit via website registration (name, email, phone, address).
  • Data required for visa processing and governing body requirements.
  • Records of correspondence via phone, email, or other channels.

We never collect more personal data than necessary and do not share your details with third parties without your consent.

3. Use of Cookies

The Cricfly website (https://www.cricflyagency.com/) uses cookies to enhance user experience.

Cookies help us improve website functionality and understand user behavior. We use third-party cookies, such as Google Analytics, to gather insights.

For Google’s cookie policy, visit: Google Analytics Cookie Policy.

You can disable cookies in your browser settings if you do not consent to their use.

4. Processing Your Personal Data

We process your personal data securely, adhering to the European Union’s General Data Protection Laws.

We use personal data for:

  • Providing cricket placement opportunities for players.
  • Facilitating club recruitment needs.
  • Processing visa applications, where applicable.
  • Managing invoicing and business operations.

5. Data Retention

We retain personal data only as long as necessary. When no longer needed, data is securely deleted.

Data may be stored securely on third-party platforms like Dropbox or MailChimp for operational and marketing purposes.

6. Data Sharing

We do not share personal data for marketing without explicit consent. However, data may be disclosed in the following cases:

  • To improve customer experience (in anonymized form).
  • To fulfill services via trusted partners (with prior consent).
  • When legally required for protection or security reasons.

7. Your Rights

Under GDPR, you have the right to:

  • Request access to the data we hold about you.
  • Object to the processing of your data.
  • Request corrections or updates to your data.
  • Request deletion of your personal data.

To exercise any of these rights, contact us at cricflyagency@gmail.com.

8. Supervisory Authority

We adhere to guidance from the UK’s Information Commissioner’s Office (ICO). The ICO ensures compliance with GDPR and data protection laws.

For more details, visit the ICO website: https://ico.org.uk.

Last updated: March 2025